The exchange rates quoted at the time of order is only informative due to the high volatility of the market, the real exchange will take place usually within 2-3 workdays upon the receipt of wire transfer. In order to avoid causing unpleasant surprises, if the difference between the price indicated at the time of a BTC or ETH order and the current BTC or ETH exchange rate is 10% or more, we will contact you, so you can confirm your change once more. We are not applying this rule to altcoins as in their case the liquidity is lower.
In case of altcoins (FRST, NOWCOIN) with a lower traffic, where there is a small offer on the stock market, either on the buy or on the sales side, we can not guarantee a quick change. In such cases, the (larger) transactions initiated by us will most likely change the price of a given instrument as the sales or purchase offer on the market might be limited.
Also we will inform our users on our site if the demand became so high that the transactions can be fulfilled in a slightly longer period of time.
However, we would like to highlight again that FullCoin does not guarantee any specific exchange rate, completion deadline or fulfillment period.